At Cumulocity, we’re constantly striving to enhance our product—and we need your input! Submit your ideas through our Customer Portal to collaborate with us and help shape the development of new features that address your needs.
When Submitting a Product Idea, Focus on Why—Not Just What or How
When sharing a product idea, it’s more effective to emphasize the “why” behind it rather than focusing solely on the “what” or “how.” Understanding the motivation helps guide the development process and ensures the product aligns with user needs and goals.
For instance, instead of just describing what a feature does or how it works, explain why it’s needed and how it solves a specific problem or meets a particular demand. This approach enables our product team to craft a clear vision and ensures our developers design and build features that resonate with our target audience.
In summary, focusing on the “why” provides essential context and meaning, paving the way for a more successful and impactful product.
Do not expect that all features will be implemented
It’s important to recognize that not every idea or feature will make it into the product. Constraints like resources, time, and budget often influence which ideas are prioritized.
Ultimately, our product team decides which features to implement based on various factors, including the overall product strategy. That said, we’re committed to delivering the best value with Cumulocity and view Customer Portal as a key channel for connecting with our users and customers.