What product/components do you use and which version/fix level are you on?
cumulocity
Is your question related to the free trail, or to a production (customer) instance?
customer license
What are you trying to achieve? Please describe in detail.
I have ingested some measurements data for a device. Once the measurements are ingested for any device I used to see the name of the Series names when I hit the managedobjects API for supported series for any devicId. But today, I have created a device, ingested some data for measurements by bulk ingestion. But the https://dev.iot.solenis.com/inventory/managedObjects/deviceID/supportedSeries API returns
{
“c8y_SupportedSeries”:
}
Measurements are present for device, but the c8y_SupportedSeries is returning empty json. Why? Please help is there any other issue that prevents the supported series from returning the list of series names.
Do you get any error messages? Please provide a full error message screenshot and log file.
Have you installed all the latest fixes of the products and systems you are using?