May 29, 2025 - Remote access tab only shows supported protocols

Change Header


Change Type: Feature
Product area: Device management & connectivity
Component: Device Management app
Deployed at: eu.latest.cumulocity.com, apj.cumulocity.com, jp.cumulocity.com, cumulocity.com, us.cumulocity.com, emea.cumulocity.com

Technical details

Build artifact: ui-c8y (1021.74.0)
Internal ID: DM-2114

Change Description


Previously, the Remote access tab in the device details showed all available protocols, even if the device did not support them. This could lead to confusion for users trying to remotely access devices.

With this change, the Remote access tab only shows the protocols that are actually supported by the selected device. This makes the interface clearer and improves the user experience by providing accurate information on each device’s remote access capabilities.

If no supported protocols are specified, all options will still be shown to maintain compatibility. Any invalid or duplicate entries in the list will be ignored.

Find more information on specifying supported protocols via MQTT static templates.