Can not authenticate MQTT Client Examples

[evren_okcu]

Hi,
I can not execute the sample codes for MQTT Client Examples- https://cumulocity.com/guides/device-sdk/mqtt-examples/

I keep getting exception ‘Not Authorized to Connect (5)’
I’ve tried for c#, java, and browser based codes.

Nothing seems to be wrong with the authentication parameters:
[list]
tenand Id: beyondevren
[/list]
[list]
username: evren.okcu@gmail.com
[/list]
[list]
[password]
[/list]

However I can authenticate with same parameters using chrome MQTT Client Extension.

Does anybody know what is wrong?

Thanks in advance.

[Fourkane_Irki]

hi, try using the tenant ID instead of the tenant name. You can get the tenant ID with the Rest API call (/tenant/loginOptions)

[Michael_Welsing]

Hi Evren,

did you try what Fourkane suggested?

best regards
Michael