Query processing error for offloading event data in datahub

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1

We are using the datahub service to offload the IoT event data to a cloud data lake. Had this error popped up.

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May-25
Invalid Query Exception. MongoCursorNotFoundException: Command failed with error 43 (CursorNotFound): ‘Cursor not found (id: 7345672373660218702).’ on server 10.180.7.5:27017. The full response is {“ok”: 0.0, “errmsg”: “Cursor not found (id: 7345672373660218702).”, “code”: 43, “codeName”: “CursorNotFound”, “$clusterTime”: {“clusterTime”: {“$timestamp”: {“t”: 1748057222, “i”: 110}}, “signature”: {“hash”: {“$binary”: {“base64”: “/0MdH10XwgZ+cHLIDaumj+8K7zI=”, “subType”: “00”}}, “keyId”: 7475644720492838913}}, “operationTime”: {“$timestamp”: {“t”: 1748057222, “i”: 110}}}

May-24
Invalid Query Exception. MongoCursorNotFoundException: Command failed with error 43 (CursorNotFound): ‘Cursor not found (id: 7345672373660218702).’ on server 10.180.7.5:27017. The full response is {“ok”: 0.0, “errmsg”: “Cursor not found (id: 7345672373660218702).”, “code”: 43, “codeName”: “CursorNotFound”, “$clusterTime”: {“clusterTime”: {“$timestamp”: {“t”: 1748057222, “i”: 110}}, “signature”: {“hash”: {“$binary”: {“base64”: “/0MdH10XwgZ+cHLIDaumj+8K7zI=”, “subType”: “00”}}, “keyId”: 7475644720492838913}}, “operationTime”: {“$timestamp”: {“t”: 1748057222, “i”: 110}}}

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Any idea to solve this?

2

Hi!

We are currently investigating MongoCursorNotFoundExceptions in one of our instances. Could you please let us know in which instance you experience the issue?

Regards,
Michael