Product/components used and version/fix level:
version: 10.17.0.289
Detailed explanation of the problem:
this topic is related to devices that use LWM2M protocol:
Every time an update of information of object /3/0 is sent to the platform, the device name is overwritten as the predefined custom rule device:updateManufacturer Is triggered though it’s not activated.
How can the name of the device be set without being overwritten in the background?
Error messages / full error message screenshot / log file:
Question related to a free trial, or to a production (customer) instance?
prod